🤝 How Banco Sabadell uses Zendesk chat as a customer service ally: https://zdsk.co/43LyxYs 💸 Banc Sabadell, one of the main banking groups in the Spanish financial system, needed a digital contact alternative for its customers after the pandemic led them to closing physical branches. 🤯 Since implementing Zendesk chat, the rate of customer satisfaction has increased substantially — even with the team handling an average of 145,000 chat contacts each month. | Zendesk
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