Whether you're new to Springfield or just relocating across town, we make it easy to start, stop, or transfer your utility service. Choose the option that works best for you—online, by phone, or in person.

CU provides utility service for residential, industrial and commercial construction projects. Let us know your construction plans so CU can provide the service when you need it.

Maintain a steadfast focus on infrastructure investment to increase resiliency and ensure the safe and reliable delivery of services to our customers. Secure stable, a ordable, and sustainable long-term …

Apr 9, 2025 · The new regulations require water utilities across the country to identify and document the material of all water service lines, both utility-owned and customer-owned.

Under Springfield Code Section 110-2, City Utilities of Springfield, Missouri, is authorized to supply facts and information regarding utility consumption at specific premises.

With the first taste of winter arriving today, City Utilities is reminding customers that a few simple home updates can go a long way in keeping households warm and utility bills lower.

Please note: The utility will not disconnect services in a landlord’s name in the event an unauthorized tenant is residing at an address based on the Missouri Revision of Statues, RSMo Chapter 534. How …

Oct 13, 2025 · Project SHARE applications open in January and this locally administered program provides one-time utility assistance funded through donations from CU customers and employees.

City Utilities works hard to make your life easier with several options for paying your utility bill. Pay online, by mail, using our payment kiosks, or visiting our bill payment locations.

So making wise decisions about your home’s heating, ventilation, and air conditioning (HVAC) systems can have a big effect on your comfort level and utility usage.