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ServiceNow (NOW) is positioned as a defensive tech play, with strong fundamentals and a maturing SaaS profile supporting a ...

This restaurant is known for its friendly and attentive staff, and we've uncovered the secrets behind its above-and-beyond ...

Dear Eric: This is in response to “Need Help,” who encountered trouble understanding customer service reps.

I used to work in an international all center so I know the right way to handle an agent if you can’t understand their accent.

Silicon Valley Custom Homes Inc., a Mountain View-based custom home builder committed to craftsmanship, community service, ...

SASKATOON, SK / ACCESS Newswire / October 16, 2025 / Creative Compliments™, Saskatchewan’s leading provider of gift baskets ...

Longtime rivals tied for second place in this year’s American Customer Satisfaction Index Convenience Store Study ...

Half of consumers are concerned that AI will impede their ability to connect to a human, according to Qualtrics XM Institute.

Chick-fil-A, for a host of reasons, might be the most microscoped drive-thru in America. But it usually owes to one of two ...

Frontier Airlines Holdings Inc - FRNTQ.PK - DELISTED - acquired by Indigo Partners LLC Airlines for America said it looks forward "to highlighting how robust competition has led to historically low ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...