LE MARS, Iowa (KTIV) - An employee at a Hy-Vee in Northwest Iowa received the 2025 Hy-Vee Legendary Customer Service Award. Shannon Groepper, the store’s floral department manager, was surprised with ...

Customers have taken to social media over the past year to complain about or mock the AI ordering system, even placing ridiculous orders.

San Francisco - A worker at a well-known San Francisco restaurant is being called a hero for helping to save the life of a ...

I always thought I knew better than to get scammed out of money. But when I called a customer representative, I found myself ...

The Shelley Police Department is urging residents to be cautious online after a recent scam targeted a local financial ...

Shopify reports how 10 independent brands found their first customers using strategies from crowdfunding to social media and ...

Flipping burgers to LRC Wiesbaden’s lead transportation customer support assistant By Cameron Porter, 405th AFSB Public Affairs Officer August 14, 2025 ...

Hyundai has extended warranties on seven of its vehicle models, including several model years and all painted white, for excessive paint peeling or bubbling on the primer/paint film. According to W… ...

A Starbucks customer claims to have been targeted by a cruel joke on her coffee cup by a member of staff, leading to questions over anti-immigration policies in the US. Just last week, Blanca Lopez - ...

Turns out, it wasn't really Facebook customer service and was a scammer posing as that. More and more companies are now being impersonated, and even Amazon has seen a 33% increase in customer ...

Klarna Reverses AI Customer Service Overhaul Klarna is inviting human workers back to its customer service division after AI takeover last year.