From Burberry admitting its marketing errors to the realisation of the AI revolution, it’s been a busy week. Here is my take.

John Lewis put its products, flagship store and a family focus at the heart of its Christmas ad, which has seen its best ...

While it may seem that working in partnership with AI would lead people to be even more efficient - behavioural science tells ...

As consumer search journeys become more fragmented, with consumers increasingly using social media to discover products, ...

It’s one thing to invest in AI capabilities for your brand and products – it’s another thing entirely to market them in a way ...