In partnership with GiveCard, Lorikeet's conversational intelligence platform for high-complexity support assisted more than 300,000 families and resolved issues at a moment of urgent need. SAN ...

Integration connects agentic orchestration with multi-agent AI to streamline enterprise customer service workflows.

Founded in 2007, Lucidworks targets technology and business leaders in mid-to-large enterprises seeking to enhance search, ...

In 2026, successful AI implementation will require thoughtful actions, employee training and clearly identified use cases.

Everyone can now edit with Photoshop in ChatGPT as Adobe’s category-defining creative app launches inside one of the world’s most popular conversational AI platforms Adobe apps for ChatGPT combine the ...

Kapture CX, a leading full-stack AI-driven enterprise-customer experience platform, today announced its sustained profitability, along with strong 80% year-over-year growth. Supported by major new ...

New AI Agents and Intelligent Search simplify content creation, enhance quality, and reduce risk, delivering clear, consistent, and compliant communications, without compromising user control ...

Content workflow automation. Agents automate site building, SEO-driven writing and governance tasks. Marketer efficiency boost. Marketing leaders gain scalable content creation and reduced operational ...

Most AI projects fail fast — except in CX. Here’s why customer experience teams are the ones actually closing the GenAI ...

Genesys Cloud AI ARR grows more than 2X the rate of Genesys Cloud ARR during the period SAN FRANCISCO-- ( BUSINESS WIRE )-- Genesys ®, a global cloud leader in AI-Powered Experience Orchestration, ...

In a world where trust is fragile, this is no longer a cosmetic issue. It’s a brand issue, a governance issue, a trust issue.

AI isn’t here to write your content. It’s here to replace the hardest parts of CMS configuration and aggregation.