Being a caretaker doesn’t mean staying home and tending to the household chores; emotional caretaking exists as well.

Last week's CX industry event spotlighted products, partnerships, and customers -- and delivered one sweeping message: AI is ...

Welcome to the final weekend of June! After a cool close to the week with highs stuck in the 60s, temperatures will turn more ...

People often say things that sound superficially positive but land with an uncomfortable thud. Here are thirteen examples ...

Margaret Cho reflected on her relationship with Ellen DeGeneres while appearing on 'The Kelly Mantle Show' podcast, stating ...

AI-driven growth propels NICE with 39% ARR surge & CXone Mpower boosts enterprise automation. Click here to read an analysis ...

Enzo Fernandez has been backed to get even better next season by Chelsea manager Enzo Maresca as he prepares to face former ...

Margaret Cho is accusing Ellen DeGeneres of being “not nice” to her for most of her career, despite them both working in ...

Margaret Cho is speaking out about her experience with Ellen DeGeneres, claiming that her fellow comedian and talk show host ...