Social Security remains a staple of retirement expectations and security, challenges or no. An industry expert recently offered ideas concerning ways to optimize the benefits of the enduring mainstay ...

SSA Commissioner Frank Bisignano says the agency will roll out new tech and provide better customer service to beneficiaries within his first year on the job.

As Elon Musk steps away from the Trump administration and its so-called Department of Government Efficiency, he leaves behind ...

DeRemer testified before the U.S. Senate Subcommittee on Labor, Health and Human Services, Education, and Related Agencies, ...

Social Security will roll out an AI-powered phone system in 2025 to improve customer service and cut long wait times.

Social Security data shows that the agency receives nearly 400,000 calls each day. The average wait time for calls in April ...

T he Social Security Administration (SSA) is set to revolutionize its phone system by incorporating artificial intelligence ...