Human-centered design is crucial in healthcare—but it’s often invisible. Rooted in systems thinking, it considers the broader ecosystems that shape patient needs. Design can make or break a patient’s ...

Only one minor at Dartmouth finds students building roller coasters into the wee hours of the morning and taking over dorm common rooms as they cut up pieces of paper into as many different square ...

The federal government plays a crucial role in providing services that citizens rely on daily, especially during significant life changes and challenges. By funding initiatives and establishing ...

We have a growing problem in making our institutions work for humans. Across society, and especially in business, humans are increasingly treated as resources to be squeezed rather than as individuals ...

In the complex and ever-evolving landscape of state and local governments, the need for modernization that addresses citizens’ frustrations is more important than ever. Human-centered design is a ...

For too long, topics like menstruation and menopause were considered taboo. Thankfully, advertising, social media—and now design—have not only helped break the silence but have empowered women to ...

Nathan Eddy works as an independent filmmaker and journalist based in Berlin, specializing in architecture, business technology and healthcare IT. He is a graduate of Northwestern University’s Medill ...

When you order a pizza, an online tracker can provide real-time data that lets you know when your pizza enters the oven, is boxed and is then on the way to your house. But for patients waiting for ...

The term "human-centered design," or HCD, came into vogue more than a decade ago as a way to describe a new approach to the delivery of government services and to elevate government activities overall ...

Mia needed a new pair of noise-canceling headphones for her upcoming trip to Canada. She clicked a link, browsed the site, found what she liked and checked out in under three minutes. The package ...