To determine the best AI chatbots for customer service, CNBC Select analyzed over a dozen services. We narrowed down our ...
The Pennsylvania Turnpike announced its newest tool, intended to make customer service easier to connect with the turnpike.
A new voice AI agent called Leaping AI is part of a movement bringing the call center industry into the age of sophisticated ...
Tech Xplore on MSN
AI or humans in customer service? Preference depends on situation, large study shows
When we shop online, a chatbot answers our questions. A virtual assistant helps us track a package. And an AI system guides ...
Tech company’s HTS Assist portal can handle reservations and respond to queries much faster than real agents, Hopper ...
"Miles" offers fast, accurate answers to the most frequently asked customer service questions from visitors to the website, ...
The Business & Financial Times on MSN
Customer Service: 7 toxic customer types you need to spot before they cost you
By Bernard Kelvin CLIVE As we celebrate another Customer Service Week globally, I would like us to take a moment to reflect.
When shooting a commercial if we miss a line of copy, or the talent mispronounces something, we can train the AI on the ...
Only certain types of products sent to consumers by meal subscription service HelloFresh may be contaminated, warned the company behind the recall.
The Pennsylvania Turnpike Commission now offers a convenient way for customers to connect with the turnpike through Miles, an AI-powered chatbot. Customers can access Miles, the turnpike’s virtual ...
The article AI Can Plan a Trip. Would You Lend It Your Credit Card to Book It? originally appeared on NerdWallet.
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