Salesforce launches Agentforce Observability to give enterprises real-time visibility into AI agent behavior, solving trust ...

Wonderchat is the all in one platform for building AI agents that deliver accurate, source-verified answers for customer service and enterprise operations. Our AI agents combine intelligent ...

Sierra, a 21-month-old, San Francisco-based startup that builds customer service AI agents for enterprises, announced on ...

Rogers customers say they’re furious about what they say is a lack of customer service — spending hours and hours trying to ...

The background story is that Perplexity has a function in its Comet AI browser that allows an AI “agent” to shop on Amazon, ...

SUNNYVALE, Calif., Nov. 18, 2025 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading AI knowledge platform for ...

Voice AI agents for appointment-scheduling calls can represent a great opportunity to optimize the bottom line while not ...

Microsoft’s new Agent 365 gives IT full visibility and control over every AI agent in the organization, solving security, ...

Treat agent supply the same way you treat media supply: curated, measured, continuously optimized and with identity safety as ...

"Across industries, there's a surge in AI voice agents targeting customer support service lines, driving new forms of fraud ...

Powerful artificial intelligence agents are game changers for businesses that want to cost-effectively step up customer ...

AI agents create identity challenges that static credentials can't address. Understand four architectural patterns and their unique security risks. The post The 4 Most Common AI Agent Deployment ...