ShipStation reports that e-commerce success hinges on authentic customer relationships over traditional loyalty programs, ...

By redesigning processes and centralizing customer interaction around the mobile experience, brands can create meaningful ...

Lightfield, a new AI-powered CRM from the creators of Tome, launches to challenge Salesforce and HubSpot by eliminating ...

Salesforce says it revoked refresh tokens linked to Gainsight-published applications while investigating a new wave of data ...

InCoax Networks is taking the next step in the strategic transformation initiated during the autumn. The new, flatter organisation strengthens the company’s c ...

Kroger doesn’t expect the closures to have any impact on sales, but will take a charge of around $2.6 billion in impairment ...

Here's how a clean, organized workspace shapes first impressions, trust and overall customer experience — often before a ...

A decade ago, keeping customers meant locking them in. In 2025, it means giving them every reason to want to stay.

The Amazon Customer Service Center on Kinetic Drive in Huntington, West Virginia, will be closing by May 2026, a public ...

PRESSADVANTAGE – Rocket CRM has announced the implementation of an enhanced Landing Pages feature, developed to support structured digital campaign management and data-driven customer acquisition. The ...

Rocket CRM today announced the launch of its enhanced CRM automation system, marking an important advancement in how the company supports businesses in managing customer relationships, sales pipelines ...