ShipStation reports that e-commerce success hinges on authentic customer relationships over traditional loyalty programs, ...

By redesigning processes and centralizing customer interaction around the mobile experience, brands can create meaningful ...

Salesforce says it revoked refresh tokens linked to Gainsight-published applications while investigating a new wave of data ...

InCoax Networks is taking the next step in the strategic transformation initiated during the autumn. The new, flatter organisation strengthens the company’s c ...

Kroger doesn’t expect the closures to have any impact on sales, but will take a charge of around $2.6 billion in impairment ...

Here's how a clean, organized workspace shapes first impressions, trust and overall customer experience — often before a ...

A decade ago, keeping customers meant locking them in. In 2025, it means giving them every reason to want to stay.

The Amazon Customer Service Center on Kinetic Drive in Huntington, West Virginia, will be closing by May 2026, a public ...

This article is brought to you by our exclusive subscriber partnership with our sister title USA Today, and has been written by our American colleagues. It does not necessarily reflect the view of The ...

Commission said the volume of complaints made the homebuilding and improvements sector the second-biggest driver of calls to the CCPC in the first half of this year “Issues with the home building and ...

LIMA, Peru (AP) — Peru’s government on Monday announced the country was severing diplomatic relations with Mexico over the asylum claim of former Peruvian Prime Minister Betssy Chávez, who is under ...