Brands that want to build and sustain customer lifetime value are putting personalization, AI and value-driven loyalty ...

The prestigious award honors industry excellence in SMS.  AUSTIN, Texas, June 26, 2025 /PRNewswire/ -- TrueDialog, a leading provider of enterprise-grade SMS texting solutions, announced it has been ...

New partner program and experience streamlines tools, resources, and incentives by aligning partner success with Mitel’s strategy to lead in hybrid communications OTTAWA, Ontario--(BUSINESS ...

Survey size isn’t everything. Without clean sampling, your data-driven decisions could be headed in the wrong direction.

San Diego-based Tealium introduces CloudStream, a unified solution that eliminates data duplication while connecting ...

First release, Genesys Cloud AI Guides, will enable teams to design and govern more autonomous AI agents with no coding required SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in ...

AI-powered search is redefining how consumers find, engage with and evaluate brands, making content quality and visibility ...

Agentic AI may still be rare—but Salesforce’s Agentforce 3 is already redefining what intelligent automation at scale could ...

New services help clients deploy, scale, and govern enterprise-grade AI agents with the goal of transforming customer and business operations across industries. TEANECK, N.J., June 25, 2025 ...

Sitecore.ai helps marketers explore the future of digital customer engagement SAN FRANCISCO, June 25, 2025 /PRNewswire/ -- Sitecore® today announced the launch of Sitecore.ai, a bold new digital ...

New CEO. Fresh brand identity. While NiCE redefines itself around Agentic AI, what bets are the contact center industry ...

If Google’s search deal with Apple ends, it won’t just rattle services revenue — it could reshape how Big Tech funds user ...