CallSource partners with eXtérésEDU to enhance phone skills training for automotive retailers, combining onsite and online resources for improved sales performance.

Telephone Skills for Enhanced Customer Service is a course designed to enable participants to understand the importance of proper telephone technique. Topics include using voice skills for effective ...

The telephone skills training series, produced by training mentor and director of By Appointment Ltd, John Knight, is aimed at keeping sales performance and customer service up-to-scratch through ...

According to the BLS, most customer-service training incorporates four primary components: training on customer service and phone skills; training on products and services or common customer ...

TeleSkill Builders, specialising in telephone skills training, announced the launch of its free skills training sessions for job seekers on the Sunshine Coast and Brisbane.

CallSource, a call tracking, marketing analysis and sales improvement firm, announced a new partnership this week to offer onsite and online call management and phone skills training for the ...