I have called the Sears customer-service number four times. Each time I have been told that the company has sent an email regarding my cancellation and to wait a few days for a response.

I have called the Sears customer-service number four times. Each time I have been told that the company has sent an email regarding my cancellation and to wait a few days for a response.

CHICAGO (CBS) -- The Sears bankruptcy is making a lot of customers nervous. They're worried warranties and gift cards are worthless and pending refunds won't be paid. CBS 2 Investigator Dorothy ...