Salesforce (NYSE:CRM) has acquired conversational AI platform Momentum to feed voice and video data into Agentforce 360 and Slackbot. The deal is aimed at automating the ingestion and analysis of ...

The deal will let Salesforce ingest and analyze unstructured data from Zoom, Google Meet, and other third‑party channels, automating sales workflows and reducing reliance on manual CRM updates, ...

“The vision we have at Teo goes well beyond unifying Voice, Video, IM, and Unified Messaging across the device landscape. We are driving the next generation of workplace productivity by offering ready ...

The partnership between the two tech giants focuses on the bidirectional integration of data, large language model (LLM) flexibility, prebuilt actions for CRM solutions and a commitment to responsible ...

INDIANAPOLIS--(BUSINESS WIRE)--Aprimo ® Inc., a global leader in integrated, on demand marketing software solutions, today announced that Aprimo Marketing Studio On Demand now provides enhanced out-of ...

VitalPBX launches a seamless Salesforce CRM integration, empowering contact centers with real-time insights, and enhanced customer service capabilities. This integration redefines how contact centers ...

SAN FRANCISCO - Salesforce (NYSE:CRM), a software giant with $39.5 billion in annual revenue and an impressive 77.65% gross profit margin, announced an expanded strategic partnership Tuesday with ...

Fourth-quarter non-GAAP earnings were $3.81 per share, which beat the Zacks Consensus Estimate by 25.69%. The bottom line improved 37% year over year. Salesforce’s fiscal fourth-quarter revenues of ...