Before you try a factory reset, though, it should be noted that there is one less obvious step you can try, particularly if your HP laptop won't boot. What's sometimes referred to as a hard reset ...

If your HP computer doesn't connect to WiFi on Windows 11/10, you should update your Network drivers, reset network settings, etc. and see.

Once you make your decision, your Windows 11 laptop will begin the factory reset and remove old downloads, apps, etc. You’ll just have to follow the Windows prompts to complete the process.

If you're buying a used laptop or getting rid of your old one, you'll want to know how to factory reset it to erase all previous information and make it start like new again.