TQM is a management approach that originated in the 1950s and has steadily become more popular since the early 1980s. Total Quality is a description of the culture, attitude, and organization of a ...

Total quality management (TQM) strategies aim for long-term success by enlisting members of an organization at all levels to create customer satisfaction by making the best products possible. There ...

Businesses use quality management systems to improve the efficiency of their processes, which can help increase profitability. Total Quality Management systems use a variety of tools and theories to ...

Investopedia contributors come from a range of backgrounds, and over 25 years there have been thousands of expert writers and editors who have contributed. Robert Kelly is managing director of XTS ...