To get ahead in your career, you need a strong network. And part of that means learning how to email people for their time and connections. One of the simple yet critical requests you’ll encounter in ...

Apologies to everyone who’s reading this who I’ve thanked in closing my emails to you. Clearly, I shouldn’t have been so thoughtless in my response. [related] I learned this week, thanks to senior web ...

The litigator's secret weapon: good manners. William Hanson, the etiquette columnist for the Daily Mail, provides fun and snarky advice on how to be polite. Last week, he had a column on email ...

Despite the availability of video and text messaging, e-mail remains the most common form of one-to-one, Internet-based communication in business settings. You might think it's old hat by now. E-mail ...

What is so powerful that it could spoil your customer relationships, blemish your reputation, entangle you in a legal battle, or even put you out of work? Email is that powerful tool. To maintain ...

When recruiting for a new position with my own firm a few months ago, I had the opportunity to step into the shoes of a hiring manager. Not usually getting to “play” on the other side of the table, I ...

Can you imagine a time when we didn’t have emails? I remember when my late father, who was an electrical engineer for Westinghouse, first got email and his administrative assistant would print out all ...

Reply so the recipient has context. This specific point was actually the reason I wrote this post. Last week, I got an email from someone who wanted to meet me in a business context. Apparently we had ...

The phrase “The only two certainties in life are death and taxes” came from a 1789 letter from Benjamin Franklin to Jean-Baptiste Leroy, a prominent French scientist. But in the 21st century, emails ...

Maybe you spent your holiday break on a social media detox or cleaning out your email inbox for the new year. Now that you’re back, you might want to brush up on your online etiquette. That’s the hope ...

During the last 10 years, the widespread use of e-mail has literally transformed business communication, so much that the business letter has reached near extinction. Even contractors who clung dearly ...