UPDATE: Lisa Brown, the Spokane, Washington, whose billing account was renamed with a profanity after a run-in with a Comcast customer service representative, says she is "pretty satisfied" with ...

Comcast says the new bills will be easier to read and provide more detailed information with special package or service discounts shown separately.

Comcast says the new bills will be easier to read and provide more detailed information with special package or service discounts shown separately.

One Comcast customer was referred to as an 'a**hole' on their bill after trying to cancel their service.

news Comcast Customer Gets Bill With His Name Changed To Profanity You know they may be thinking it about you, when you're arguing with a customer service representative.

The cable giant Comcast may have done it again--addressing a bill to a disgruntled subscriber with a profanity.

Comcast says the billing issues were not intentional, but the company has also agreed to change a number of policies to improve communication with customers and clearly explain new charges.

Want­ a lower Comcast bill? Complain to the FCC Cable customers get quick response after claims of unfair billing practices.

A friend of mine who was paying $235 a month for cable TV, internet and phone from Comcast recently asked me to help him lower his bill. With very little negotiating on my part, Comcast slashed ...

This week’s column is a Comcast “two-fer” involving billing issues; neither – at face value – an exorbitant amount of money. But, if, as they say, time is money, both … ...

Comcast’s reputation is officially in the crapper. A customer was shocked after the cable giant called her husband an “a- -hole” on their cable bill, apparently in retaliation for canceling ...

Bauer’s bill is the latest customer service nightmare for Comcast, which is seeking federal approval of its proposed $45 billion merger with Time Warner Cable.