News

Frank Bisignano said he has no current plans to institute further reductions in force and hopes to use AI to make the ...
The average wait time to speak with a representative was about an hour and a half this year, up from an hour in 2024. During ...
The Social Security Administration is under new leadership, after financial services executive Frank Bisignano was ...
Social Security workers are being asked to use an AI chatbot. An animated video on how to do so failed to mention that the chatbot can’t be trusted with personally identifiable information.
A second amendment came on April 14, when the SSA announced that anyone wishing to apply for Social Security or make account ...