LB Beistad is a writer and musician based in Nashville, TN. Her love of gaming began with her cousin introducing her to Banjo Kazooie and Jak and Daxter. It was love at first play. Since then, she has ...

The next time you go to Xbox customer support for help, you might be getting some assistance from an AI chatbot. As first reported by The Verge, Microsoft has developed and is now testing an AI ...

Stories of Xbox Live users seeing their accounts hacked and used to make unauthorized purchases have continued to come in at a slow trickle since they were first widely reported last October. But one ...

Reportedly, Microsoft is testing an AI chatbot for its Xbox which will provide customer support to users. The Xbox Virtual Support Agent (chatbot) automates support tasks and responds to questions ...

Microsoft Corp. today acknowledged reports of hackers stealing player accounts on the company’s Xbox Live gaming service and said it is launching an investigation. Reports of account theft on Xbox ...