According to Jeffery Liker’s book, The Toyota Way, it’s estimated that most business processes are 90% waste and 10% value-added work. Value-added activities in a process are considered those that ...

Process improvement can be a frightening concept. For many people, it signals the start of a downsizing cycle or at least a period of uncomfortable change. The truth is, process improvement has been a ...

DMAIC is an acronym for Define, Measure, Analyze, Improve, Control. It is a process improvement methodology of Six Sigma that ...

By using data to see patterns and trends, administrators can identify small changes that will help students make measurable ...

With K–12 schools heading back into session for the fall, leaders face a difficult decision—planning for a post-stimulus environment and making the investments that have the biggest impact on student ...