There’s an old children’s book where a little piggy says, “When I make a mistake, I pick myself up.” Like the piggy, this is how we want to view mistakes: Mistakes are part of life, and they can be ...

Even a dyed-in-the-wool perfectionist will tell you that we all make mistakes. Some are bigger than others, though, and if we don’t learn from them, we’re destined to make them again and again. This ...

After getting home from work, an employee looked at their notes and realised something was wrong. A mistake made during the day would affect a customer, and it was not clear whether it could be fixed ...