Digital banking continues to become the norm, although some consumers still like personal interaction. So some local banks are merging a face-to-face teller with an automated teller machine – a new ...

Trustmark in Jackson, Mississippi, had been testing video-enabled ATMs since 2017, starting in a branch lobby, a drive-through lane and a “transformed” branch that shared space with a coffee shop. The ...

DULUTH -- Lake State Credit Union is entering the Duluth market, targeting Generation X and Generation Y. That's why its new downtown office opening in mid-August is at the Tech Village, in the center ...

Banks pondering whether to install video teller machines ATM-like kiosks that connect remote tellers or financial specialists with customers can learn a lot from the experience of Ion Bank. The ...

This content has been selected, created and edited by the Finextra editorial team based upon its relevance and interest to our community. The DBS banking subsidiary says the machines will be capable ...

A Long Island credit union has opened a 2,000-square-foot Bay Shore branch that officials say will be the prototype for the future with interactive video teller machines, but no tellers on the ...

Commonwealth Bank and Trust Company is using technology to assist customers face-to-face after bank hours. The bank just rolled out Interactive Teller Machines in the drive-thru that allow people to ...

Video banking has gone from novelty to near necessity in the age of social distancing, and financial institutions are stepping up their mobile and ATM offerings as well as adding on-screen agents. The ...

The VTM is a good solution for branch transformation, micro branches and flagship branches. If you read the result of surveys how the participating banks think about the future of branches then I see ...

A southeast Michigan credit union is the first financial institution in the state to install souped-up ATMs that include a video link to a live teller in a move that officials hope will improve ...

At Belco Community Credit Union’s newest branch on Allentown Boulevard in Lower Paxton Township, there aren’t any traditional teller windows. Everything is done at the credit union’s interactive ...