Add Yahoo as a preferred source to see more of our stories on Google. AUSTIN (KXAN) — TxTag is driving Brad Ruhl mad. “This is really crappy customer service,” he vented during a recent drive. “If ...
AUSTIN, Texas — As TxTag prepares to transfer billing and customer service duties to the Harris County Texas Toll Roads Authority (HCTRA), here's a look back at issues and what an expert thinks about ...
Andrew Hoeft, 57, is trying to outwit the toll road. What he pays to drive on the toll road with his pickup - roughly $75 a month - would be doubled if he pulled his tractor-trailer on the tolls all ...
AUSTIN, Texas — Every day, millions of Texans drive on toll roads, paying the price through TxTag. It is a system that Texans say they've had some issues with. "I almost want to ask 'who hasn't had ...
AUSTIN (KXAN) — The Texas Department of Transportation has terminated the contract of its toll operations vendor because of a botched system upgrade. IBM has been the state’s contractor since early ...
The Texas Department of Transportation is looking to switch over TxTag’s toll-transaction processing and customer account services to the Harris County Toll Road Authority by the end of the year.
TEXAS, USA — Mark Abi-Falah visited family in Houston during last year’s Labor Day weekend. He ended up on Texas Highway 99, which is partly a toll road, but Abi-Falah had used tollways before without ...
AUSTIN, Texas — Every day, millions of Texans drive on toll roads, paying the price through TxTag. It is a system that Texans say they've had some issues with. "I almost want to ask 'who hasn't had ...
Add Yahoo as a preferred source to see more of our stories on Google. Months after a series of KXAN investigations into TxTag helped drive a new state law, complaints about the Texas toll system ...
Months after a series of KXAN investigations into TxTag helped drive a new state law, complaints about the Texas toll system persist. More than two dozen TxTag customers reached out to KXAN — the ...
TxDOT Troubles Continue – A new state law is supposed to make tollway bills more transparent. But some drivers are still facing auto pay problems and sky-high surprise bills. The problems even hit one ...
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