NEW ORLEANS — Openness is now a keyword for software vendor SAP AG, which was once notorious for taking an all-or-nothing approach to its applications and discouraged integration with rival software ...

SAP's CX pursuits are flying under the radar - but does that mean SAP lacks a CX strategy or commitment? Check out my review of SAP's latest CX moves, including a catchup with Ritu Bhargava, President ...

(Note: After an award-winning career in the media business covering the tech industry, Bob Evans was VP of Strategic Communications at SAP in 2011, and Chief Communications Officer at Oracle from 2012 ...

CHELMSFORD, Mass.--(BUSINESS WIRE)--Aspect, a leading provider of customer contact and Microsoft platform solutions, today announced updated validations of AMC Technology's Aspect® Unified IP® 7 CRM ...