As a pretty frequent restaurant patron in New York, I’ve recently noticed that more and more servers across all types of restaurants — from casual establishments to fancier ones — don’t write down my ...

A restaurant’s job posting seeking a new server is going viral for its long and very, very specific menu of requirements. “This is the most insane ad for a server at a restaurant that I’ve ever seen ...

Checklists standardize processes. Standardizing processes enables consistent results, improved efficiency, and client satisfaction. It’s a potent combination and one you can readily incorporate within ...

Servers everywhere agree that this one common dining habit is more disruptive than diners realize. Calling your server over multiple times on separate occasions for things such as extra napkins, a ...