Restaurant loyalty programs are under more pressure than ever to deliver. This means restaurants must focus on smarter ways to keep guests coming back—and spending more when they do. The good news?

While 2023 was the year of the loyalty program, 2024 was the year that restaurant operators perfected the loyalty program for the modern customer. Most major foodservice brands have launched digital ...

At 3Natives, we’ve always believed that fresh, high-quality food is only part of what keeps guests coming back. The rest is about how we make people feel, and our loyalty program is an extension of ...

Loyalty programs are a dime a dozen these days, with restaurants seemingly tripping over themselves to offer customers rewards. But for every Starbucks, with its passionate fanbase and astronomically ...

A majority of consumers — seven in 10 — say that loyalty programs are a key factor in deciding which businesses to frequent, according to a Snappy survey of 1,500 Americans released last week.

Editor’s note: Nation’s Restaurant News is excited to partner with Belle Communication to launch The Influencer Insider, a new content series highlighting social media influencers and how their ...

Zain Jaffer is the founder and president of Zain Ventures, a family office that invests in real estate and proptech. Given the current state of the economy, where there is a lot of talk about a ...

AUSTIN, Texas, May 15, 2023 /PRNewswire/ -- Famous for its creative appetizers and Big Ribs, restaurant chain TGI Fridays has ordered up Oracle CrowdTwist loyalty and engagement to power its new ...

Task Group analyzed Deloitte's 2024 retail industry outlook report to see how well customer rewards programs can strengthen brand loyalty. It is a tough time to be in the retail business. Inflation ...

Heightened expectations backfire. Loyalty members expect better service and react more strongly when brands fall short. Unmet expectations can harm brand equity. Perks can backfire. Loyalty rewards ...

Grocery chain Kroger, pharmacy giant CVS, and department retailer Kohl's are among the 350 companies with the best loyalty and rewards programs in the United States, according to USA TODAY and its ...