Whether you're reporting on a project that's finished, pitching something to your staff or making a presentation to customers, the principles of effective communication are the same. Focusing on the ...

In some call centers, you can feel the energy as soon as you walk in the door. It takes many forms: pride of workmanship, enthusiasm, a feeling of community, commitment and the willingness to make the ...

Delivering effective and powerful presentations is critical to business success. It’s about making an impact that influences your audience, whether you are an entrepreneur pitching investors, a small ...