ServiceNow has an exceptional business model with best of breed technology and products. Its integrated business model, which started with IT operations and services, has allowed it to move into CRM, ...

Many integrated business planning processes fall short of delivering the full value they can provide. Too often, companies enter into IBP with the wrong vision and intent, seeing it mainly as a way to ...

Choosing the right software solutions for your business can be challenging and contentious, with long-term implications. For many companies, the debate may be whether to embrace one or more ...