Finding a bot The easiest way to find bots on Facebook is by searching from within the Messenger app. Simply type a business into the search bar at the top of Messenger. But you can also access ...

Social media giant Meta unveils new AI chat bot characters played by celebrities and influencers like MrBeast and Kendall Jenner.

Chat bots are becoming all the rage in online customer service, however, before boarding the bot boat, there are several perspectives companies should consider.

Facebook Messenger's bot platform launched an appointment-booking feature in beta, one of many new features, at the F8 developer conference today.

First off, what exactly are Messenger bots? Quite simply, they are entities that anyone using Facebook Messenger can send messages to, and receive automated responses in return. For instance, a ...

Facebook is already launching bots for Messenger with a number of companies, including Bank of America, Burger King, Fandango, eBay, Expedia, Salesforce, Shopify, Staples, StubHub, Zendesk and Zingle.

Chat bots were central to Facebook Messenger's strategy three years ago. Now they're being hidden from view in the app along with games and businesses.

Chatbot retention has been horrible ... think 4% D7 retention. That's four out of 100 people sticking for more than just one week.

Has it been while since you've chatted with a Messenger bot? If you use Pinterest religiously, you might be tempted pick up the habit again. The visual discovery social network has launched a ...