First impressions matter, and they start with a greeting. Here’s how to greet people so they feel seen and respected.

To learn more about our editorial approach, explore The Direct Message methodology. It was a Tuesday afternoon in Dublin when a friend and I decided to run a quiet social experiment at a networking ...

A man walked up to me on Saturday at the Nascar race weekend in Chicago. “Hi, Jeff,” he said, smiling. “We met last year in Dubai. How have you been?” “Good,” I said and froze. I didn’t remember him.