Outside of one derp being a tech support guy that didn't want to do his job and transferred me to sales, you guys are alright. Newegg completely failed me for over a month in an attempt to get an RMA ...

Lenovo is turning to its longstanding partnership with IBM to improve its customer service with blockchain and AI-powered tools. Under the new, multi-year agreement, Lenovo will use IBM's tools to ...

Background: <BR><BR>I needed a PC laptop for work but wanted to own it myself. Needed to be small, light, decently powered and good battery life. Research discovered that the Lenovo x200 had really ...

It had started as just another call to tech support. Sina Bahram, a Ph.D. student in computer science at North Carolina State University, had been trying to convince the Lenovo customer service ...

Global PC market maker Lenovo on Friday announced that it will extend 24/7 technical support to all laptop and desktop customers other than its own brand in India. The move is primarily aimed to ease ...

CAMPBELL, CA--(Marketwire - Jan 22, 2013) - [24]7 today announced Lenovo and Optus have selected [24]7 Assist, the first live chat solution that combines prediction and real-time decisioning with big ...

Mumbai: Technology Business Research's 2Q 2006 survey ''corporate IT buying behaviour and customer satisfaction study'' has ranked Lenovo at the top in customer satisfaction for hardware quality, ...