Up until this week, it seemed as if Project Cortex was going to be a single, centralized service that could be accessed inside existing Microsoft applications like Outlook, SharePoint, and more.

Management systems for DevOps have grown in popularity over the years, as many organizations have brought software developers, IT and DevOps under a single roof. Software platforms like Jira Service ...

Gain Corporation is rated a hold after exceeding my initial price target and experiencing a sharp post-earnings selloff.

Knowledge management has been around for decades. The promise of AI innovation in knowledge management lingered on the fringes for years — the application of AI was just outside of possible and not ...

At its Knowledge 2025 event last week, ServiceNow unveiled a new AI-powered CRM platform and an increased focus on the CRM market that challenges traditional approaches and established leaders.

According to the Ark Invest Big Ideas 2025 report, agents will increase enterprise productivity via software. Companies that deploy agents should be able to increase unit volume with the same ...

We Learned One Thing In 2021 About It Service Management: Knowledge Management Must Be Anything More Than A Handful Of “how To Reset Your Password” Articles To Keep Your It Workers From Getting ...

Knowledge management initiatives are on the upswing as managers at all government levels face mounting pressure to work smarter and faster while wrestling with the demands of electronic government and ...

Every now and then, an idea or concept takes the productivity nerds of the internet by storm. We get so obsessed that it breaks through to the mainstream, and you can’t seem to go anywhere online ...

Compiled By Dave Schafer The knowledge-management (KM) services industry will receive a major boost as companies shifting focus away from technology issues toward issues involving people and processes ...