SAN FRANCISCO, Oct. 12, 2022 /PRNewswire/ -- Intercom, the Engagement OS, today is launching the company's biggest updates to the Messenger, the heart of its customer communications platform and a ...

Intercom updates Messenger, QuestionPro nabs journey mapping platform, Soul Machines Digital Iris stays on the job, more CX news.

Intercom, a customer messaging platform, has released Messenger, a new tool designed to streamline workflows and connect with third-party platforms to provide buyers with all the information they need ...

Dialpad today announced it joined the Intercom App Partner Program to bring sales and support teams a seamless experience across voice and messaging.

Dialpad Partners with Intercom Dialpad, a provider of artificial intelligence-powered communication and collaboration, has joined the Intercom App Partner Program to bring sales and support teams a ...

Intercom is also announcing several additional new features, including messenger-first tickets—a highly-anticipated launch that delivers the future of customer support ticketing. Tickets enables ...