Over the past few weeks, I’ve noticed the mailbag responses getting more insistent. I don’t know if it’s the result of the bad economy or the tensions in the Middle East or whatever, but everyone ...

Instant messaging (IM) -- whether companies view it as a worker productivity booster or a security threat -- is a popular communication application that many workers use, with or without permission, ...

America Online Inc. said it’s close to releasing an interoperable version of its instant messenging and ICQ real-time chat services. The Dulles, Va.-based Internet service provider filed a status ...

AOL announced Friday that it is discontinuing its pioneering Instant Messenger chat platform after 20 years of service. The program will still function until Dec. 15 After that date, users won't be ...

Does Gmail want to be an instant messaging client? Last month the popular webmail app shipped an emoji reactions bar in the mobile app, where a single tap would send a new email with your emoji ...

Even though more knowledge companies are pushing for a full-time return to the office for their staff, collaboration challenges are becoming a major focus, with leaders struggling with collaboration ...

You probably think of instant messenger (IM) as an informal communications channel mainly used by teenagers – and you would be correct to do so. But despite limitations, a growing number of B2B ...