With internal instant messaging you don't have to resort to obscure screen names. It will become increasingly important to control how much of your presence information is available to various users ...

The popularity of instant messaging has grown exponentially in the past decade, but the communication platform’s immediacy presents users with endless opportunities to come off the wrong way. These ...

America Online has released a version of its popular instant messaging product aimed at the corporate market. The Enterprise AIM Services suite, now available, will allow corporations to manage ...