BEIJING – An image of a customer care employee sporting a “pigtail” on Apple’s website has triggered outrage among Chinese netizens who accuse the tech giant of cultural insensitivity and insult. The ...
TROY, Mich.: 1 Aug. 2024 — Overall satisfaction with wireless provider call centers has increased 13 points (on a 1,000-point scale) from a year ago, according to the J.D. Power 2024 U.S. Wireless ...
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