Target missed the mark on this new initiative. A new staff policy at Target, part of a program called 10-4, is forcing ...

It seems like common sense that businesses should expect employees to pay great attention to how they greet customers. A courteous greeting is an excellent way to make a positive first impression on a ...

The start to any relationship begins with a greeting. This holds true for a business to customer or B2B relationship as well. The way you greet your customer goes a long way toward setting the tone ...

Target's new policy requires employees who are within 10 feet of customers to smile, make eye contact, wave and use friendly ...

Target has launched a new customer service policy called the “10-4” program, requiring employees to greet or acknowledge ...

Looking for better service and a friendlier dining experience? Try these thoughtful gestures and helpful habits to elevate your future restaurant visits.

Walking into a retail store can seem like a foreign experience for some customers. Finding their way around your shop or looking for an employee to answer questions can be intimidating. Rather than ...

A URORA, Colo. (KDVR) — Often, the first thing you get when you sit down at a restaurant is a greeting and a glass of water.

Chatbots were simple in the beginning, often limited to web browser pop-ups that could only send straightforward greetings like “Hi, how are you?” to website visitors. Because of AI and cloud ...

Opinions expressed by Entrepreneur contributors are their own. Unless you’re Google, McDonald’s or Apple, chances are slim that people will suddenly think of the name of your business when making a ...