UK government spending on shared services is expected to rocket over the next five years as demand for centralised services increases. Shared-services spending in the UK public sector is forecast to ...

Back in 2010, when I was working in IT in local government, shared services were hailed as a lifeline. Councils were facing unprecedented budget cuts, austerity was biting hard and the subsidy for ...

Shared-services guru Beth Angerman believes that trends in IT and management are driving agencies to outsource common functions to other agencies. The Office of Personnel Management breach, the ...