Genesys®, a global cloud leader in AI-powered experience orchestration, has been positioned by Gartner, Inc., as a Leader in the 2024 Gartner® Magic Q ...

MAXIMUS, a leading provider of government services worldwide, announced today an agreement with Genesys ® to offer the MAXIMUS Genesys Engagement Platform, an integrated, cloud-based omnichannel ...

Genesys® powers 25 billion of the world's best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in ...

ServiceNow, Inc. (NYSE:NOW) is one of the 10 Best AI Software Stocks to Buy Now. On August 1, ServiceNow, Inc. (NYSE:NOW), along with Salesforce, committed a $1.5 billion new investment to Genesys.

"With Genesys Cloud Social, we're expanding the customer journey beyond traditional engagement points, giving organizations more visibility into how consumers think and feel before they ever reach a ...

Salesforce Inc. and ServiceNow Inc. are investing about $750 million apiece in Genesys Cloud Services Inc. in a rare instance of enterprise software rivals backing the same company.

Cloud AI Experience is designed to enable organizations to listen and understand customers and employees by coordinating technology, interactions and touchpoints.

Genesys Telecommunications Laboratories is in talks with potential buyers for a deal that could value the call-center software provider at more than $3.5 billion including debt.