Forbes contributors publish independent expert analyses and insights. Geri Stengel writes about the success factors of women entrepreneurs. Shanel Fiends, founder and CEO at MD Ally at a U.S. Mayor’s ...

A 911 outage is a disruption in emergency call services where individuals are unable to reach dispatchers by dialing 9-1-1. Alternatively, a 911 outage can be a situation where calls connect without ...

Across the United States, a quiet shift is underway in the way local governments answer the phone. Non-emergency calls that ...

California is in the midst of a massive overhaul of its aging, landline-based 911 emergency call system, with project leaders promising the ground-breaking “Next Generation 911” (NG911) network will ...

Camden Door Controls is pleased to announce the release of the new CX-WEC12-TS and CX-WEC13-TS Emergency Call Systems, ideal for universal restrooms with or without low-energy door operators. CX-WEC ...

Starting today, the Phoenix Police Department will begin using artificial intelligence to answer non-emergency calls – joining departments in several other states across the country in adopting the ...

There will be a partial roll-out of the unified 911 emergency call system in July, according to the Department of Interior and Local Government. In a press briefing on May 26, DILG Sec. Jonvic Remulla ...

KALAMAZOO COUNTY, MI — The Kalamazoo County Consolidated Dispatch Authority is now using an artificial intelligence (AI) system to respond to some calls that come in through a non-emergency line. The ...