EMS1Opinion

As smart devices change emergency calls, 911 centers must adapt

From wearables to voice assistants, a new wave of device-initiated calls is changing how dispatchers respond — and why better ...
Android Authority

Another Pixel, another 911 failure: Pixel 10 users say emergency calls sound like screeches

Pixel 10 series users report that they cannot reliably make 911 calls. The 911 call connects but only delivers garbled, incomprehensible audio, described as “shrill electronic screeches.” Google’s ...
WJTV Jackson on MSN

UPDATED: Audio quality restored for McLean County emergency dispatch calls

Those needing emergency services are being told to just remain on the line even if the audio sounds bad to ensure the fastest ...
WUSA

'It actually sounds very much like a person' | Fairfax County 911 Center testing AI to handle non-emergency calls

FAIRFAX, Va. — Fairfax County's 911 center, which answers about 3,000 calls a day, is testing artificial intelligence technology to help manage non-emergency calls. The Department of Public Safety ...