“Dark patterns” have increasingly been the focus of legislative and regulatory scrutiny. Yet the phrase is never used in business. No business designs a website, mobile app, or business process with ...

Every day, you use apps and services that were carefully crafted by teams of professional designers to deliver the best user experience possible. At least, that’s the idea. However, if you’ve ever ...

When I think of game design that might be "unlawful," I think of gambling, but things aren't so simple these days, warns Eric Weiss, a trial lawyer who defends companies from class action lawsuits and ...

On November 3, the Federal Trade Commission (FTC) filed a Complaint and Stipulated Order in federal court against an internet phone service provider to stop it from imposing junk fees and making it ...

Breakthroughs, discoveries, and DIY tips sent every weekday. Terms of Service and Privacy Policy. The internet is a confusing place and some of that is on purpose ...

There's no denying it — the internet is annoying. From endless website pop-ups and unavoidable cookies that track your every online move to chirpy "notifications" that try to shame us into registering ...

Tech companies, subscription apps and e-commerce sites have for years used subtle tricks to nudge people toward a decision or purchase they might not otherwise make. There's even a name for the ...

The U.S. Federal Trade Commission (FTC), along with two other international consumer protection networks, announced on Thursday the results of a study into the use of “dark patterns” — or manipulative ...

If you’ve ever found yourself struggling to cancel an online subscription, or to deactivate an account on a website, you may have fallen prey to ‘dark patterns’. The Advertising Standards Authority ...

Amazon has been fined in Poland for misleading consumers about the conclusion of sales contracts on its online marketplace. The sanction, of close to $8 million (or in local currency: PLN 31,850,141), ...