Companies not listed as contact center service providers can contact ISG and ask to be included in the study. All 2025 ISG Provider Lensâ„¢ evaluations feature expanded customer experience (CX) data ...
STAMFORD, Conn.--(BUSINESS WIRE)--Enterprises worldwide are turning to service providers to transform contact center customer experience, increasingly important for winning and keeping new customers, ...
STAMFORD, Conn.--(BUSINESS WIRE)--Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining service providers ...