WE always are in need of services from government offices and it can be a frustrating experience for citizens who need those to get a great service. Personally, I have suffered the same fate and ...

Businesses need more than a good product or service to attract customers and keep them coming back for more. Good customer care encourages loyalty and makes customers want to spread the word about a ...

Restaurants employee a variety of staff members, including hostesses, wait staff, table bussers, bartenders, food preparation professionals and cashiers. To provide a high level of quality customer ...

The healthcare industry in Kenya remains a towering exemplar of the most pathetic customer care service anywhere in the world. [Courtesy] No institution can thrive without a robust customer care ...

TRUMBULL, Conn.--(BUSINESS WIRE)--Retailers know that poor customer service can impact satisfaction and reduce sales. But nearly half of retailers (42%) say there’s a lack of qualified workers 1 and ...

THE RWANDA Development Board (RDB) has started a programme to equip the hospitality industry workers with customer care skills as one of the interventions to continue improving customer care in Rwanda ...

MALLOW Chamber of Commerce in association with Failte Ireland will run a customer service refresher course in the Hibernian Hotel on Tuesday March 23 from 6.30pm to 9pm. The course is open to staff of ...

Dar es Salaam — LACK of customer care skills has been cited as one of the major bottlenecks facing many local companies to perform well, both locally and internationally. The Director of East Coast ...

A group of 23 employees from Workforce Development Authority (WDA), last week, completed a-two-weeks training of trainers course in hospitality service. Speaking at the closure of the training, the ...

This article is brought to you by our exclusive subscriber partnership with our sister title USA Today, and has been written by our American colleagues. It does not necessarily reflect the view of The ...

If you're a newcomer to health care or are considering entering it, you may think your job history and experiences outside the field are irrelevant. You're wrong. Many of your strengths and skills -- ...