Let's start with the web conferencing. Customers now have choices for how to support their meeting needs. Prior to this release, WebEx was an on premises solution for organizations. Many organizations ...

New AI-powered innovations in Webex Contact Center are focused on promoting agent efficiency and well-being, resulting in reduced turnover, exceptional customer experiences and real business outcomes.

The tech giant worked alongside partners to create two new, highly-targeted Cisco Webex solutions, including Webex Legislate and Connected Justice. The COVID-19 pandemic has complicated the delivery ...

FORT LAUDERDALE, Fla., Oct. 23, 2024 /PRNewswire/ -- Today at WebexOne, Cisco unveiled new AI-powered innovations, including the Webex AI Agent, AI Agent Studio and Cisco AI Assistant features for ...

Cisco is releasing several new Webex solutions, including Webex Legislate, designed to be used in government and judicial proceedings as legislative bodies increasingly adopt remote work technology to ...

SUNNYVALE, Calif., Jan. 21, 2026 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), a leading provider of AI knowledge ...

New Webex AI Quality Management uniquely empowers supervisors with actionable insights and real-time coaching with visibility across both AI and human agents. Webex AI Agent and Cisco AI Assistant for ...

Can you remember the last time you had an in-person meeting in a conference room? The onset of the COVID-19 pandemic closed schools and workplaces across the nation and forced all aspects of our lives ...

Cisco Systems officials are saying that the company’s revamped WebEx platform will clean up the “confusing mess” that collaboration technology has become. The enhanced WebEx offering, which was ...

Cisco has disclosed a critical vulnerability in its SD-WAN Solution that allows for arbitrary code execution as the root user. Improper bounds checking by the vContainer allowed for potential ...