SUNNYVALE, Calif., Jan. 21, 2026 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), a leading provider of AI knowledge ...

Let's start with the web conferencing. Customers now have choices for how to support their meeting needs. Prior to this release, WebEx was an on premises solution for organizations. Many organizations ...

New AI-powered innovations in Webex Contact Center are focused on promoting agent efficiency and well-being, resulting in reduced turnover, exceptional customer experiences and real business outcomes.

The tech giant worked alongside partners to create two new, highly-targeted Cisco Webex solutions, including Webex Legislate and Connected Justice. The COVID-19 pandemic has complicated the delivery ...

FORT LAUDERDALE, Fla., Oct. 23, 2024 /PRNewswire/ -- Today at WebexOne, Cisco (NASDAQ: CSCO) unveiled new AI-powered innovations, including the Webex AI Agent, AI Agent Studio and Cisco AI Assistant ...

Cisco is releasing several new Webex solutions, including Webex Legislate, designed to be used in government and judicial proceedings as legislative bodies increasingly adopt remote work technology to ...

New Webex AI Quality Management uniquely empowers supervisors with actionable insights and real-time coaching with visibility across both AI and human agents. Webex AI Agent and Cisco AI Assistant for ...

At Enterprise Connect, Cisco unveiled its vision for agentic AI collaboration, along with new AI-powered collaboration solutions designed to create futureproofed experiences for customers, employees ...

Cisco has disclosed a critical vulnerability in its SD-WAN Solution that allows for arbitrary code execution as the root user. Improper bounds checking by the vContainer allowed for potential ...

Cisco Systems officials are saying that the company’s revamped WebEx platform will clean up the “confusing mess” that collaboration technology has become. The enhanced WebEx offering, which was ...